Dispatch Delays:

Current shipping delays during this busy holiday period.

All carriers are experiencing considerable delays at this time. Please note, our warehouse team is working hard to dispatch your orders as quickly as possible. Thank you for your patience and understanding.

During times of high demand, such as site-wide sales, there may be delays in processing and shipping your order. 

 

Christmas cut-off dates:

Within Australia (excluding WA and NT):

- Standard: 18th of December

- Express: 21st of December

WA:

- Standard: 15th of December

- Express: 20th of December

NT:

- Standard: 14th of December

- Express: 20th of December

 

Australian Orders

Clothing

- FREE standard shipping for Australian orders over $200 AUD (4-8 business days via Australia Post)

- Standard shipping is $11 AUD for orders under $200 AUD (4-8 business days via Australia Post)

- Express shipping is $14 AUD via Australia Post (3-6 business days)

 

New Zealand Orders

- FREE standard shipping for New Zealand orders over $200 AUD (7-12 business days).

- Standard shipping is $15 AUD for orders under $200 AUD via Australia Post (7-12 business days)

- Express shipping is $20 AUD via Australia Post (5-8 business days)

 

International Orders

- Standard shipping is $15 AUD for orders under $350 AUD via Australia Post (10-25 business days)

- Express shipping is $20 AUD via Australia Post (5-10 business days)

- FREE standard shipping for international orders over $350 AUD (10-25 business days).

Modifying or cancelling an order: Should you require to modify or cancel your order, kindly reach out to our team immediately by clicking contacting our customer service team at info@avenuethelabel.com.

Unfortunately, once an order is processed by our team we are unable to make any alterations or cancellations. We will make every effort to assist you if an error has occurred.

Track your parcel

Your order will be dispatched within 24 hours from our warehouse in Sydney, NSW. Please note there have been current delays dispatching orders. Please reach out to info@avenuethelabel.com for more information.

Please click the link to track your parcel: https://auspost.com.au/mypost/track/#/search